Privacy policy
PRIVACY POLICY
At Velunexa, we respect your privacy and are committed to protecting your personal information.
1. INFORMATION WE COLLECT
We collect the following information when you use our website:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information (processed securely by Shopify/PayPal)
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders
- Send promotional emails (with your consent)
- Improve our website and services
3. INFORMATION SHARING
We do not sell or rent your personal information. We may share your information with:
- Shipping carriers to deliver your orders
- Payment processors to complete transactions
- Legal authorities when required by law
4. COOKIES
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings.
5. DATA SECURITY
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. YOUR RIGHTS
You have the right to:
- Access your personal information
- Request correction of your information
- Request deletion of your information
- Opt-out of marketing communications
7. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. CHILDREN'S PRIVACY
Our website is not intended for children under 13. We do not knowingly collect information from children.
9. CHANGES TO THIS POLICY
We may update this privacy policy from time to time. Changes will be posted on this page.
10. CONTACT US
For privacy-related questions, please contact us at:
Email:
supportvelunexa@gmail.com
Last updated: July 2026