Terms of service

TERMS OF SERVICE

Welcome to Velunexa. By accessing or using our website, you agree to be bound by these Terms of Service.

1. GENERAL TERMS

By placing an order with Velunexa, you agree to these terms. We reserve the right to update or modify these terms at any time without prior notice.

2. ORDER ACCEPTANCE

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or suspected fraud.

3. PRICING AND PAYMENT

All prices are listed in USD. Prices are subject to change without notice. Payment must be made in full at the time of purchase. We accept major credit cards and PayPal.

4. SHIPPING AND DELIVERY

- Orders are processed within 2-5 business days.

- Delivery times vary based on shipping method selected at checkout.

- Standard shipping: 7-15 business days.

- Express shipping: 5-10 business days.

- We are not responsible for delays caused by customs, weather, or carrier issues.

- Risk of loss transfers to customer upon delivery.

5. PRODUCT DESCRIPTIONS

We make every effort to display accurate product information. However, we do not warrant that product descriptions, images, or other content is accurate, complete, reliable, or error-free.

6. ELECTRONIC PRODUCTS DISCLAIMER

All products sold are electronic lighting devices. Due to the nature of electronic products:

- No returns or refunds except for damaged or defective items.

- Minor variations in color, size, or appearance may occur.

- Products must be used as intended and in accordance with safety guidelines.

7. LIMITATION OF LIABILITY

Velunexa shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services.

8. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, and images, is the property of Velunexa and protected by copyright laws.

9. GOVERNING LAW

These terms shall be governed by and construed in accordance with the laws of the United States.

10. CONTACT INFORMATION

For questions about these Terms of Service, please contact us at:

Email: supportvelunexa@gmail.com

Last updated: July 2026